Privacy is not a luxury
It is your right
Last updated: March 2023
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Information Collection and Use
We only collect Personal Information that is voluntarily submitted to us through our practitioner and pharmacy directory registration forms or through patient appointment request forms. This may include name, photo, contact information, professional details, and other relevant information.
We may also collect Personal Information from users who register to receive our newsletter. This may include name, email address, and other relevant information.
We use the Personal Information collected from our users to provide and improve our services, to communicate with users, and to send periodic emails regarding our services, including our newsletter.
If you choose to register to our newsletter, we will use your email address to send you regular updates and promotional offers. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- We may use the information to customize the website according to your interests.
- For patients who request a call back or book an appointment, we may use the information provided to contact them as requested.
We might use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at email@example.com.
If you believe that any information, we are holding on you is incorrect or incomplete, please email us as soon as possible, at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We take reasonable measures to protect the security of your Personal Information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, or as otherwise required by law.
Changes to this Policy
By using the Site, you agree to the collection and use of information in accordance with this policy.